Alliance Answer Wins Prestigious CAM-X Award of Excellence for 26th Consecutive Year

Celebrating a Legacy of Outstanding Service and Commitment

At Alliance Answer, we are proud to announce that we have once again been honoured with the coveted Award of Excellence from the Canadian Call Management Association (CAM-X). This marks the 26th consecutive year that Alliance Answer has received this prestigious recognition, underscoring our unwavering dedication to delivering top-tier call centre services.

The CAM-X Award of Excellence is a distinguished accolade presented annually to call centre providers who demonstrate exceptional quality in telephone answering and message delivery. This year, the award was presented at the CAM-X 61st Annual Convention and Trade Show held in Charlottetown, P.E.I., where independent judges evaluated message services over a rigorous six-month period.

What Sets Alliance Answer Apart?

The evaluation criteria for the Award of Excellence include response time, courteousness of representatives, accuracy of calls, knowledge of client accounts, and the overall impression of the call. Our team’s consistent excellence across these areas has earned us the Titanium Plus Award, a testament to our position among the top ten call management providers in Canada.

Brad French, President of Alliance Answer, expressed his pride in the team’s achievement: “I am incredibly proud of our team’s dedication and commitment that has once again earned us the prestigious CAM-X Award of Excellence. Winning this award for the 26th consecutive year motivates us to continue raising the bar and providing outstanding support to our valued clients.”

Alliance Answer’s Commitment to Excellence

This remarkable milestone reflects Alliance Answer’s ongoing commitment to quality service and client satisfaction. As a trusted partner in call management, we strive to maintain the highest ethical standards and continuously improve our services to meet the evolving needs of our customers.

We extend our heartfelt thanks to CAM-X and the independent judges for recognizing our efforts. We also want to thank our dedicated staff whose hard work and professionalism make this achievement possible year after year.

Learn More About CAM-X

CAM-X is a Canadian trade association representing the call management industry, including call centres, telephone answering services, and telemarketing providers. Their mission is to enhance member profitability by fostering collaboration, sharing best practices, and promoting ethical standards within the industry. For more information, visit www.camx.ca

At Alliance Answer, we remain committed to delivering exceptional service and look forward to many more years of excellence.